Younes' CV
Profile summary
Luxury Client Advisor with 5 years of retail and sales experience across the GCC. Trilingual in Arabic, English, and French. Proven record of exceeding sales targets by 25 percent through targeted styling and customer relationship management data analysis. Expert in high-end visual merchandising, brand presentation, and discretion in client advisory.
Career highlights
Sales Performance: Exceeded monthly sales targets by 25 percent through targeted styling services and customer relationship management data analysis at Chalhoub Group.
Client Representation: Served as the dedicated ambassador for Carolina Herrera, ensuring a refined and sophisticated client experience within luxury collections.
Retail Operations: Maintained visual merchandising excellence and brand aesthetics to draw in foot traffic and elevate boutique performance across multiple roles.
Client Management: Handled complex client situations and returns with discretion and professionalism while communicating product craftsmanship during interactions.
Key skills
Professional experience
- Managed luxury collections for premier brands including Dior, Fendi, and Versace.
- Served as dedicated brand ambassador for Carolina Herrera, delivering a refined client experience.
- Exceeded monthly sales KPIs by 25 percent and earned Top Performer recognition.
- Drove repeat business via customer relationship management data analysis and personalized outreach.
- Maintained visual merchandising standards and cross-departmental collaboration to elevate boutique performance.
Directed store operations as a Senior Sales Executive, maintaining brand standards and managing client relationships within the retail environment.
- Maintained high-end store presentation and brand aesthetics to maximize foot traffic.
- Communicated brand history and product craftsmanship during client interactions.
- Resolved complex client inquiries and returns with professionalism and discretion.
Guided daily store operations in the UAE, managing customer interactions and product showcases to drive consistent branch revenue. Fostered cooperative team dynamics across the floor to maintain high service standards.
- Drove daily store revenue through active customer engagement and product presentations.
- Fostered cooperative team dynamics across the sales floor to maintain high service standards.
Education
marketing
- Algeria (Graduated June 2020)
Languages
Arabic · Native
English · Fluent
French · Fluent